Juan 365 Privacy Policy – Your Data, Our Promise

We value your trust as much as we value your playtime here at Juan 365. Safeguarding your personal information is not just required by law, it is our promise. This Privacy Policy provides a clear and concise explanation of how we collect, use, protect, and manage your information when you use our site.

Whether you’re brand new to City of Heroes or a long-time member of our community, we want you to know that we’re also dedicated to ensuring that your information is always handled with the upmost care and security.

Scope of this Privacy Policy

This Privacy Policy applies to all products and services provided by Juan 365 through our website, app, or official customer service channels. Specifically, it covers:

What personal information we collect
When and how we collect it
Why we need it
Where and how we keep it safe, and what it is used for
When It Comes To Whom It can be shared with parties
How you can access, update or delete your data
This includes users of our platform, players, partners

Information That We Collect

Juan 365 can obtain the following information to guarantee a personalised and safe gameplay:

First and last Name and Date of Birth
Address email, address phone
Valid government ID
Banking and payment detail
Device, browser, and operating system Data
Place data (at your discretion)
History and account activity transactions
Connected social media information
Support requests or other messages arrived in support

We simply ask to enter data that is needed to verify the account, guarantee safe transactions, comply with the legislation, and personalize our services.

Our Collection of Your Information

We may collect your information when you:
Register or sign in to account
Deposit or withdrawal Make deposits or withdrawals
Call on the customer service
Go to our site or mobile app
Connect Facebook pages
Allow the optional rights such as the location or the camera

Cookies also help improve the performance of the platform, customize your gaming experience and understand feature usage.

Our Use of Your Data

With your information, we can:

Confirm your identity and curb fraud
Deposit and withdraw your process securely
Send service alerts, offer and account updates
Perfect platform technologies and eliminate technical problems
Make sure you are in accordance with PAGCOR and Philippine gaming laws

The usage occurs within legal basis and players always use options to control their tastes.

Data Security

Juan 365 is security centric. We are highly critical to the extent of using the following measures:

Both encrypted servers and secure data transfer
Two factor authentication and password protection
Access to sensitive information by limited staff
Periodic security improvement and system audit

In the case of any suspicious activities, our team takes an instant action to protect your account.

Sharing of Data with a Third Party

Juan 365 does not share player data. Only trusted partners should be informed of any information when it is necessary:

Authenticated payment-processing and banking organizations
Approved suppliers of technology.
Government/ regulatory officials (where the law so dictates)
Marketing partners that perform customer service in strict privacy standards

Your Player Rights

Your information is at your discretion. You may:

See, modify or terminate your account information
Decline to marketing communications
Disable features such as location tracking
By sending an email to the address, cs@juan365. com request removal of all data

Note: withholding necessary data may make some of the services ineffective.

Age Restriction

There can be no person under the age of 21 playing on Juan 365. Accounts that have underage signups will be terminated and data purged right away.

Third Party Tools/Analytics

We can analyze platform performance and user behavior you can help us with the use of tools such as Google Analytics. The information included in these tools can be a device type, the time that one has been on the site, and the pages that he or she has visited. Visitor to our site should carefully read third party services privacy policies to learn more about the topic.

We hold to your privacy.

At Juan 365 we take the safety of your personal information not as a policy but rather as a culture. We diligently adhere to PAGCOR policies and Data Privacy Act of 2012 with all the data being administered safely, transparently and in a responsible manner.

None of that player data selloff
There are no guiding rules of the game.
Absolute openness and responsibility
Privacy protection- focussed on players First

We gain the most through your trust. With Juan365, you can never cost-effectively, effectively and safely play.